Shipping Policy - Domestic
Orders will be sent from the California, United States using USPS First Class or Priority Mail and includes tracking. Orders may also be sent via UPS.
You will receive a shipping confirmation by email once order has been shipped. Orders are shipped within 1-4 working days from receipt of order. During sales, promotions and new product releases, please allow an additional 24 hours to process your order. If processing times are longer, we will send a courtesy email. If you'd like us to rush processing your order, please email firstname.lastname@example.org.
Domestic deliveries take anywhere from 1-10 business days from the date that it is shipped out, not the date the order is placed.
USE CODE: FREESHIPUSA for free shipping over $50. Free shipping applies to orders over $50 and will be sent using First Class Mail with USPS only. Free shipping does not apply to Priority Mail, Express Mail, UPS or DHL. Free shipping does not apply to wholesale orders. Free Shipping code not to be used in conjunction with any other offer.
What to do if you were emailed that your order has been delivered but it hasn't actually arrived?
USPS sometimes scans the packages as they are put into the truck, not exactly when they're delivered. This can be very confusing and can cause unnecessary panic, so please know that it is in fact, still on its way. If you wait a day or 2, it should arrive safe and sound.
Unclaimed or Undeliverable Parcels
Packages which are returned to sender due to being unclaimed or incorrectly addressed from buyer are not the responsibility of CleoTheHurricane.com. Once package has been returned, it will be shipped out again at the buyer's expense.